TO OUR ULTRASTAR FAMILY:
Ownership and management learned that an individual who was at UltraStar has tested positive for Covid-19. We understand that this news may cause you concern. From our reopening on May 15, 2020, UltraStar has been committed to adopting and implementing thorough measures to protect you and our team from exposure to COVID-19 and to make sure you have all the information you need to make informed decisions about your health. We self-imposed and implemented many mandatory measures as we reopened, such as requiring staff to stay home if they are sick, taking temperatures of all employees as they arrive for their shift and making sure anyone with an elevated temperature was not permitted to enter, requiring staff to wear face masks, requiring increased hand washing of staff, increasing cleaning and sanitation procedures in the entire building, implementing diligent glove usage, and limiting the total number of occupants in our building at a given time by limiting seating and tables to promote social distancing.
Given the recent exposure concerns, we have decided to temporarily suspend operations of the 347 Grill and Ten Pins take-out program. We look forward to reopening on July 6th ensuring that it is safe for our staff and customers to return. During our temporary closure, we will be doing a thorough deep cleaning and sanitizing all areas.
The safety of our team and our guests is of the utmost importance and we appreciate your support as we navigate these challenging times. During this time, Ten Pins Down bowling, Play ‘n Win arcade, Urban Arena laser tag, and our indoor concessions stand are still open. Movies Under the Stars will continue nightly at 7 PM.